🍽️ Food & Beverage Ops · Service Flow
Handle allergen requests safely end to end
Server-kitchen-ticket-expo chain of custody making allergy meals trustworthy.
advanced~20 minChefsF&B ManagersRestaurant Owners
Steps
- 1Servers capture allergen + severity verbatim, repeat back to guest
- 2Verbal handoff PLUS ticket flag to kitchen; expo confirms both
- 3Dedicated pans/utensils for severe allergies — cross-contact is the killer
- 4Manager spot-verifies allergy plates during service
- 5Deliver allergy plates personally with verbal confirmation
- 6Log every allergy ticket; near-misses reviewed weekly without blame
Common Pitfalls
- ▲'I think it has nuts in it' answers reaching guests
- ▲Same fryer for gluten-free and everything else
Commands
Install with skills CLI
$ npx skills add aniruddhaadak80/skills --skill service-flow-allergen-communicationInstall globally
$ npx skills add aniruddhaadak80/skills --skill service-flow-allergen-communication -gTags
#allergens#safety#service#food-beverage#service-flow