☂️ Insurance Operations · Underwriting & Service
Run renewals that retain good risks
Early outreach, transparent change explanation, and save motions for wavering accounts.
foundation~25 minClaims AdjustersUnderwritersInsurance Ops
Steps
- 1Start renewal review 60+ days out; no last-minute surprise premiums
- 2Explain premium changes by driver (losses? market? exposure growth?)
- 3Flag accounts with shopping signals for proactive save conversations
- 4Prepare alternatives within appetite BEFORE the call, not after objections
- 5Document competitive losses with reasons feeding product fixes
- 6Measure retention by segment; investigate anomalies both directions
Common Pitfalls
- ▲Renewal notices as the first touch
- ▲Matching any competitor quote without re-underwriting
Commands
Install with skills CLI
$ npx skills add aniruddhaadak80/skills --skill underwriting-service-renewal-retain-winInstall globally
$ npx skills add aniruddhaadak80/skills --skill underwriting-service-renewal-retain-win -gTags
#renewals#retention#service#insurance#underwriting-service