⚡AgentSkills
📋 Product Management · Feedback Systems

Triage user feedback into signal, not noise

Structured capture, revenue-weighted pattern analysis, and closed-loop responses feeding roadmaps.

intermediate~30 minProduct ManagersProduct OwnersFounders

Steps

  1. 1Centralize all channels into one tagged repository weekly minimum
  2. 2Tag by theme + severity + account value; verbatims preserved always
  3. 3Weight patterns by reach × severity, not loudest voice frequency
  4. 4Close the loop with reporters when their item ships — retention gold
  5. 5Review top themes monthly against roadmap; justify divergences in writing
  6. 6Purge 'build everything' conclusions by forcing rank-ordering exercises

Common Pitfalls

  • ▲Feedback collected into voids, training users to stop talking
  • ▲Enterprise squeaky wheels overriding quiet majority signals

Commands

Install with skills CLI
$ npx skills add aniruddhaadak80/skills --skill feedback-systems-user-feedback-triage-system
Install globally
$ npx skills add aniruddhaadak80/skills --skill feedback-systems-user-feedback-triage-system -g

Tags

#feedback#voice-of-customer#prioritization#product-management#feedback-systems