🗺️ Public Sector & GovTech · Journey Playbooks

Playbook: Modernize a public service

Standards-audited journeys with procurement that avoids lock-in.

journey~85 minCivic TechnologistsProgram ManagersPolicy Analysts

Journey Steps

1Step 1 — Audit a government service against digital standards: start with "Walk the FULL journey including offline steps users still face"
2Step 2 — Run technology procurement that avoids lock-in: start with "Specify outcomes and open standards, not brand names"
3How it fits together: Audit before buying; specify outcomes and exits.

Commands

Install all referenced skills

$ npx skills add aniruddhaadak80/skills --skill digital-services-service-standard-audit && npx skills add aniruddhaadak80/skills --skill digital-services-public-interest-procurement

Tags

#playbook#journey#public-sector

Install this skill

$ npx skills add aniruddhaadak80/skills --skill playbook-public-sector-service-modernization -a opencode

SKILL.md

# Playbook: Modernize a public service

> Standards-audited journeys with procurement that avoids lock-in.

## When to Use This Skill

Standards-audited journeys with procurement that avoids lock-in.

## Steps

1. Step 1 — Audit a government service against digital standards: start with "Walk the FULL journey including offline steps users still face"
2. Step 2 — Run technology procurement that avoids lock-in: start with "Specify outcomes and open standards, not brand names"
3. How it fits together: Audit before buying; specify outcomes and exits.

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