🤝 Sales & Customer Success · Discovery & Deals

Handle objections without groveling or dodging

Acknowledge → clarify → reframe to the underlying concern → evidence → confirm resolution.

intermediate~20 minAccount ExecutivesCustomer Success ManagersSales Engineers

Steps

1Acknowledge genuinely; defensiveness kills trust instantly
2Clarify what's UNDER the stated objection (price often means unproven value)
3Reframe against the cost of the status quo they already quantified
4Offer specific evidence matched to objection type (case study, trial, SLA)
5Confirm the objection is resolved explicitly before moving on
6Log objections verbatim weekly — they're roadmap gold

Common Pitfalls

▲Instant discounting as reflex response to price pushback
▲Arguing the objection away instead of exploring it

Commands

Install with skills CLI

$ npx skills add aniruddhaadak80/skills --skill discovery-deal-objection-reframe

Install globally

$ npx skills add aniruddhaadak80/skills --skill discovery-deal-objection-reframe -g

Tags

#objections#negotiation#communication#sales-success#discovery-deal

Install this skill

$ npx skills add aniruddhaadak80/skills --skill discovery-deal-objection-reframe -a opencode

SKILL.md

# Handle objections without groveling or dodging

> Acknowledge → clarify → reframe to the underlying concern → evidence → confirm resolution.

## When to Use This Skill

Acknowledge → clarify → reframe to the underlying concern → evidence → confirm resolution.

## Steps

1. Acknowledge genuinely; defensiveness kills trust instantly
2. Clarify what's UNDER the stated objection (price often means unproven value)
3. Reframe against the cost of the status quo they already quantified
4. Offer specific evidence matched to objection type (case study, trial, SLA)
5. Confirm the objection is resolved explicitly before moving on
6. Log objections verbatim weekly — they're roadmap gold

## Common Pitfalls

- Instant discounting as reflex response to price pushback
- Arguing the objection away instead of exploring it

View source on GitHub ↗

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